Would you rather be right or happy? That’s the question a business owner’s staff
asked him. They all tend to have strong opinions and sometimes he just wants to
be right and not listen to them.
What
about you, with your employees? Do you
always have to be right? Do you have to
have the last word?
Developing an environment where staff feels their input will
be listened to can be very important.
The reasons you hire staff should be the reasons you listen to your
staff. In other words, you hired those individual staff for the unique talent,
education and personality they bring to the job. So it’s important that you listen to them.
When you have a meeting and ask for input,
make sure you are not arguing every idea that is suggested. Sometimes, ideas need time to germinate. We need time to work through the idea to make
sure it’s something we want to act on or pass on.
Allowing staff the time to voice opinions can help bring
your staff together. In the end, it’s
your decision as the owner of the company. You don’t need to remind staff every
time they make a suggestion, but you always know that.
So, do you want to be right or happy? Maybe if you listen to your staff and process
what they have to say, you might be both.
Suzanne Cormier
Executive Director
BizWorks (Small Business Incubator)
Follow Suzanne Cormier on Facebook and
Twitter @BizWorksCenter
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