One of our business owners is rehabbing a building to move
his business to soon. The nightmare
stories he has been telling me of contractors is worth mentioning. His biggest issue with contractors for
anything from electricity to painting has been getting
them to show up.
Contractors will show
up and give him a quote then agree to come in and do the work. Then just never
show up. How is this possible? Can you imagine running your business this
way? Would you give someone a quote for
a service or good and then just never follow through?
Apparently this happens all the time. What would a good contractor be able to do if
they actually showed up and did the job as promised? So many small business owners out there are
running their business like this. They
have no one to organize the jobs for them or they may overbook themselves or
get a bigger contract and never go back to the other contracts they wrote and
fulfill those.
I am just amazed at the work that goes to other contractors
because people do this type of business.
Do you fulfill every contract you write?
Do you do the work you promised to do making sure that the client is
satisfied with the work? If you have answered no to any of those questions, you
need to be rethinking the work you do.
A lot of people get business based on referrals or they don’t even get
the call because they get a bad reputation for not following through or doing
the job they said they’d do.